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Corporate Value

Vision & Mission

Our Big Vision

“Become a medical company with the most customers, user, partners, services, points and social participation”

Our Mission

Our Value

Good Service

Good Management

Good Development

Good Relation

Good Service

Good Management

Good Development

Good Relation

Culture

No Blame

No Justify

No Excuse

Kaizen

Deal Done

Service Value

“We serve you like family”

Menunjukkan Keramahtamahan

Buatlah senyuman tulus dengan rumus 2-2-1-7 yaitu :

Ucapkan panggilan depan dengan ketentuan :

Bangun komunikasi hangat dengan cara :

Berorientasi Kepuasaan Pelanggan

Hindari tehnikal komplain

Minimalisir non tehnikal komplain

Ukur selalu kepuasan pelanggan

Memberikan Solusi

Dengarkan !!!

Tanyakan !!!

Sampaikan !!

Bertindak Cepat Terhadap Keluhan

Direct Handling Complain

Follow up !!

Deliver !!

Menjaga Hubungan Jangka Panjang

Jalin

Berikan

Tawarkan

Karakter & Sikap

Kreatif

Inovatif

Tanggung Jawab

Konsisten

Kreatif

Inovatif

Tanggung Jawab

Konsisten

12 Entrepreneur Character

Self Confidence

Responsible

Good Communication

Open Learning

Team Player

System Oriented

High Dedication

Gratefull

Optimism

Balance

Creating Leaders

Knowing Your Potential

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